Privacy Policy
1. Introduction
We respect and value the privacy of everyone who visits this website, levantineconcepts.co.uk ("Our Site") and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
2. Definitions
• "We/Us/Our": Levantine concepts Ltd, a registered company.
• "Personal Data": Any information related to an identifiable person.
3. Information About Us
Our website levantineconcepts.co.uk , is operated by Levantine concepts Ltd.
4. Your Rights
As a data subject, you have rights under the GDPR, including the right to be informed, access, rectification, withdrawal of consent, erasure, and more.
1. The right to be informed about our collection and use of personal data.
2. The right of access to the personal data we hold about you.
3. The right to rectification if any personal data we hold about you is inaccurate or incomplete.
4. The right to withdraw your consent. If we rely on your consent to process your personal data, you have the right to withdraw it, affecting further use.
5. The right to be forgotten. In certain circumstances, you can ask us to delete any personal data we hold about you.
6. The right to restrict processing in certain circumstances.
7. The right to data portability. In certain situations, you can obtain a copy of your personal data for re-use with another service or organization.
8. The right to object to us using your personal data for specific purposes.
9. The right to make a complaint to the Information Commissioner's Office (ICO) if you believe we have breached data protection laws.
10. Rights with respect to automated decision-making and profiling.
5. Data Usage
5.1. Privacy and Confidentiality: We prioritize the privacy and confidentiality of all your personal data.
5.2. Lawful Basis and Purpose: Our use of your personal data always adheres to a lawful basis—necessity for contract performance, your consent (e.g., subscribing to emails), or our legitimate interests. This includes:
• Processing orders made via Our Site.
• Handling payments and preventing fraudulent transactions
• Retaining your data, preferences, and transaction details to keep you informed through various channels (email, post, mobile messaging, telephone, and digital means) about our products, services, offers, and more.
• Registering you on Our Site or in-store, maintaining and updating your account.
• Improving the content and appearance of Our Site for an effective user experience.
• Administering prize draws or competitions (refer to specific terms and conditions).
• Conducting assessment and analysis for market, customer, and product insights.
• Complying with legal or regulatory obligations.
• Engaging in business activities, including maintaining records, file-keeping, strategic planning, and management information.
• Responding to any inquiries you submit.
• Enforcing terms and conditions and other agreements, as well as protecting the rights, property, or safety of Us, Our customers, or others.
5.3. Marketing Use: With your permission or where permitted by law, we may use your data for marketing purposes, ensuring compliance with data protection laws and avoiding unsolicited marketing or spam.
5.4. Third-Party Involvement: Third parties on Our Site may use third-party cookies.
6. Sharing of Information
6.1. Third-Party Services: We may engage third parties to provide products and services on Our behalf, such as payment processing, goods delivery, search engine facilities, advertising, and marketing. If these third parties require access to your data, we will ensure that your data is handled safely, securely, and in compliance with data protection laws.
6.2. Site Usage Statistics: We may compile anonymized statistics about the use of Our Site, covering traffic, usage patterns, user numbers, and sales. This data, without personally identifying information, may be shared with third parties such as investors, affiliates, partners, and advertisers, within legal boundaries.
6.3. Information Exchange for Protection: We may share information with other companies and organizations to prevent fraud and protect against credit risks.
6.4. Engagement with Third Parties: We may disclose information to selected third parties to assist in managing, running, and improving the quality of our products and services. This includes purposes related to marketing, fraud prevention, and credit checking.
6.5. Legal Requirements: In specific circumstances, we may be legally obligated to share certain data, including personal data, such as when involved in legal proceedings, complying with legal or regulatory requirements, responding to a court order, or government authority.
7. International Data Transfers
Data may be transferred outside the EEA with appropriate safeguards as required by data protection laws.
8. Business Changes
In case of business changes, your data may be transferred with appropriate notice and choices.
9. User Control
You have control over your data and can manage preferences. Unsubscribe options are available, and preference services can be utilized.
10. Data Protection Measures
We use security measures, including encryption and access controls, to protect your data.
11. Data Access
You have the right to request a copy of your personal data held by us.
12. Contact Us
For any questions or concerns about this policy, contact us at Info@levantineconcepts.co.uk
13. Changes to Policy
This policy may be updated; check our website periodically for the latest version.